Job Purpose The Tax Officer is a key guardian of Moniepoint’s financial integrity. Your mission is to ensure that as we scale and innovate, our tax obligations are met with absolute precision and transparency. In this role, you aren't just filing returns; you are helping build the stable foundation that allows our products to provide financial happiness to millions. You bridge the gap between complex tax legislation and our day-to-day operations, ensuring we remain a reliable and compliant partner in every market we operate. Key Responsibilities Tax Compliance & Remittance: Precise Computations: Prepare and review monthly, quarterly, and annual computations for VAT, WHT, CIT, and other statutory levies with a "right-first-time" mindset. Timely Execution: Own the end-to-end filing and remittance process for all federal and state tax obligations, ensuring we never miss a deadline. Ledger Integrity: Conduct regular reconciliations of tax ledgers and maintain meticulous documentation that serves as our "source of truth." Audit Support & Regulatory Liaison: Always Audit-Ready: Support tax audits and investigations by preparing clear evidence and walkthroughs for tax authorities. Relationship Management: Assist in managing correspondence with regulatory bodies, representing Moniepoint’s commitment to transparency and mastery. Proactive Monitoring: Stay ahead of the curve by tracking changes in tax laws and assessing how they impact our business model. Internal Advisory & Process Improvement: Stakeholder Partnership: Provide clear, jargon-free tax support to teams across Finance, Legal, HR, and Operations. Strategic Growth: Support the Head of Tax in providing tax-efficient guidance for new business transactions, M&A activities, and expansion plans. Building Better Systems: Help implement and automate tax controls and dashboards to reduce manual effort and human error. What Success Looks Like Zero Penalties: 100% of tax filings and remittances are completed accurately and on time, resulting in zero avoidable fines or interest. Seamless Audits: Internal and external tax audits are concluded with minimal findings due to your proactive documentation. Real-time Visibility: Our tax compliance tracker and dashboards are always updated, providing leadership with a clear view of our tax position. Internal Trust: Stakeholders across the company view the Tax team as a helpful partner that enables business rather than a bottleneck. Qualifications Minimum of 3 years of relevant experience in tax compliance or advisory (Fintech or Banking experience is a plus). Deep understanding of Nigerian tax laws and the practicalities of filing across multiple states. Proficiency in data analysis using Excel or Google Sheets—you should be comfortable turning raw data into clear tax schedules. Professional qualification (ICAN/ACCA) completed or in the final stages.  

About the role As a Senior User Experience Designer, you will be responsible for executing high-quality designs for our financial products, ensuring they are intuitive, accessible, and effective. You will collaborate with cross-functional teams, mentor junior designers, and champion user-centred design within the organisation. This role requires a strategic mindset, deep UX/UI expertise, and the ability to translate complex financial concepts into seamless user experiences. What you’ll do Define and execute design strategies that align with business objectives and user needs. Lead the end-to-end design process, from discovery and research to wireframing, prototyping, and final UI execution. Conduct advanced user research, usability testing, and A/B experiments to validate and refine design solutions. Partner closely with product managers and engineers to ensure seamless implementation of designs. Design scalable UI components and contribute to our evolving design system. Advocate for accessibility (A11y) and inclusive design principles, ensuring our products serve a diverse user base. Create and refine micro-interactions and motion elements to improve user engagement and usability. Use data-driven insights to continuously improve the user experience and optimise for business impact. Mentor and guide junior designers, fostering a culture of excellence and innovation. Stay ahead of fintech trends and best practices to drive product innovation. What you need to succeed 3+ years in a senior product design role, with a strong focus on UX and a demonstrated ability to lead impactful projects Mastery of visual design, typography, grids, layout, and colour theory. Expertise in interaction design, information architecture, and user flows. Deep understanding of designing for both mobile and web platforms, ensuring responsive and adaptive experiences. Strong knowledge of behavioural psychology and how it influences user decision-making. Extensive experience conducting usability testing, user interviews, and heuristic evaluations. Ability to synthesise qualitative and quantitative insights into impactful design decisions. Familiarity with UX analytics tools (Google Analytics, Mixpanel, Hotjar, etc.). Proficiency in atomic design principles and building scalable UI frameworks. Strong knowledge of motion design tools (Lottie, After Effects, Principle) to create dynamic user experiences. Experience mentoring and guiding junior designers. Ability to articulate design rationale and influence stakeholders across teams. Comfortable working in agile, fast-paced product teams. Figma mastery - deep experience with auto layout, design tokens, component variants, interactive prototypes, and scalable design libraries. Proven experience in fintech and/or SaaS environments, with a strong understanding of industry challenges and user behaviours.

What You'll Be Doing Collaborate with cross-functional teams (product, design, QA) to define, design, and ship high-impact features. Design scalable architecture and implement performant backend services using Java and Spring Boot. Write clean, maintainable, and well-documented code with a strong focus on reliability and testability. Integrate third-party services and APIs while ensuring robust error handling and graceful degradation. Continuously improve system performance and developer experience through automation and refactoring. Debug complex issues across the stack and proactively identify opportunities for technical improvement. Participate in code reviews, architecture discussions, and share best practices with the team. Document technical decisions, systems, and processes for future team reference and transparency. What We're Looking For B.S.c Degree M.S.c Degree in Computer Science, Engineering, or a related technical field. At least 5+ years of professional experience in software engineering, with a strong focus on backend systems. Expertise in Java and Spring Boot; solid understanding of modern backend architecture and best practices. Experience building and scaling web services, APIs, and distributed systems. Familiarity with Agile development methodologies and CI/CD pipelines. Proficient with relational databases and ORM frameworks (e.g., Hibernate). Exposure to frontend frameworks like AngularJS or React is a plus. Strong debugging skills and a methodical approach to problem-solving. Excellent communication skills and a team-first attitude. Our Tech Stack: As part of our engineering team, you’ll work with modern technologies and tools that enable us to build scalable, reliable, and high-performing systems. Some of the technologies you’ll be hands-on with include: Java (latest versions): Powering our core backend systems with a focus on performance and maintainability. Spring & Spring Boot: Building modular, production-grade microservices with robust dependency management. Docker & Kubernetes: Containerized deployments and orchestration for consistent, scalable environments across dev, staging, and production. PostgreSQL & DynamoDB: A combination of relational and NoSQL databases to handle structured data and dynamic scaling needs. Elasticsearch: For fast, flexible full-text search and analytics across large datasets. AWS Cloud Infrastructure: Deploying and managing microservices using a cloud-native architecture that supports global scalability. What to expect in the Hiring Process: Our interview process is designed to be thoughtful, transparent, and candidate-friendly, allowing you to showcase your strengths while getting to know us better: Initial Conversation: A brief introductory call with our recruiter to learn more about your background, career goals, and to share insights about the role and our team. Technical Assessment: A practical, take-home coding exercise that reflects real-world challenges. You'll have ample time to complete this in your own environment Deep Dive Technical Interview: A focused session with our Engineering Team, where we'll explore system design, architecture, and problem-solving approaches. Final Interview: A combined technical and behavioural conversation with a member of our Executive Team, aimed at understanding your alignment with our values, vision, and culture What We Can Offer You Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave plus other benefits.

? Job Purpose You are the commercial architect behind Moniepoint’s most strategic deals. As our Senior Legal Counsel for Contracts, you ensure we move fast and innovate without compromising on security or compliance. This role isn't just about "spotting risks"—it’s about finding creative, factual, and simple ways to help the business achieve its goals. You will lead our approach to complex technology agreements, corporate finance, and M&A, ensuring that every contract we sign reflects our mastery and protects our mission to create financial happiness. Key Responsibilities Lead the Deal: Drive the drafting, negotiation, and execution of complex commercial agreements, from SaaS and licensing to payment partnerships. Master the Details: Provide clear, jargon-free legal guidance on contractual risk and liability. You explain the "why" behind the "what." Build for Scale: Create and maintain contract templates and playbooks that make our legal processes efficient and consistent across the globe. Protect our IP: Advise on intellectual property, licensing structures, and data protection to ensure Moniepoint’s innovations stay ours. Drive Growth: Lead legal support for corporate finance, including debt and equity financing, and manage the legal lifecycle of M&A and investment deals. Partner with Experts: Collaborate with finance, strategy, and external advisors to ensure our transactions are executed with precision. Operational Excellence: Monitor our contractual health, ensuring we meet our obligations and stay ahead of regulatory shifts. Qualifications Bachelor of Laws (LL.B) and a Qualifying Certificate from the Nigerian Law School. 8 - 11 years of experience in commercial law, with a focus on technology and complex contract negotiations. Demonstrated success in leading corporate finance and M&A transactions. A deep understanding of the fintech or banking regulatory landscape. Mastery in drafting documents that are clear, simple, and legally robust. Preferred Qualifications: Experience in a fast-growth scale-up or global fintech environment. Proven ability to manage high-value transactions across multiple jurisdictions.

About The Role: Senior Credit Underwriter will underwrite all SME, Mid-Corporate and Large Corporate lending applications that require manual underwriting within the Industry Sector. You will also be responsible for ensuring lending remains within Risk Appetite and that performance is maintained within agreed target loan loss levels. In addition, you will work with the Head of Credit Risk Analytics and Chief Risk Officer to continually assess and define lending thresholds and parameters to ensure a balanced risk-based approach that also supports business growth objectives. Reporting to the Head of Credit Risk Analytics you will also be expected to continually innovate and identify areas of risk and opportunity within your portfolio, leveraging key data sources and indicators, whilst also leveraging your subjective matter expertise to ensure effective on-going credit risk management of the portfolio. You will also work closely with a range of business partners, including Sales, Product and Data Engineering teams to support new strategic product initiatives to drive the growth objectives of the business. Key Responsibilities: Education and adoption of best practices in credit analysis, underwriting and monitoring, including the end-to-end underwriting process, right from early lending discussions with Sales teams to the development of credit approval memos for senior management and/or risk committee approval forums.. Detailed review and due diligence of lending applications, including financial analysis, business projection modelling and viability, stress testing and other in-depth analysis required to support the sanctioning of large-ticket loans. Responsible for the monitoring and portfolio health of the sector and conducting regular credit reviews and ad-hoc deep-dives to continually assess portfolio performance. Drive positive change in the maturity of the underwriting framework and strategy.. Continual interaction with a broad range of functions and stakeholders to drive credit risk maturity across the business. Facilitating Risk initiatives and pilots by reviewing credit data. Conducting periodic reviews of individual bad debts. Requirements: Significant experience underwriting SME and Large Corporate loans likely gained from a leading Financial Institution within Nigeria and primarily for businesses within the financial industry sector (must have). Highly experienced in the end-to-end underwriting process for large ticket loans up to 5Bn NGN (must have). Expert in the financial assessment of SME and Large Corporates using a broad range of data sources (e.g. Financials, Audited Accounts and Bank Statements etc.). Expert in understanding headwinds and opportunities within the industry sector and must have detailed knowledge of macroeconomic and regulatory factors impacting this sector. Experienced in the assessment of collateral and covenants to mitigate risk across secured and unsecured lending. Strong awareness of Compliance and the Regulatory environment within Nigeria. Demonstrable experience of underwriting best practice and standards. Relevant Skills: Significant expertise underwriting large ticket (up-to 5Bn NGN) SME/Large-Corporate loans within Nigeria in the industry sector (essential). Diligence and strong attention to detail. Data driven and logical thinker. Strong analytical skills Excellent communication skills (verbal and written). An ability to work autonomously An ability to use an analytical approach to problem-solving Strong team player. High ethical and professional standards.

Job Purpose: The Regional Team Lead (“RTL”) builds strong relationships with customers and ensures products or services are optimized to receive the highest ROI.  The RTL plays a major role in hiring, training and mentoring the offline customer support team across offline channels. He/she is also in charge of implementing policies with internal teams to establish quality customer service that exceeds expectations. Key Responsibilities: Team Leadership & People Development: Line Management: Directly oversee a team of Offline Customer Support Officers & State Team Leads, managing daily workflows and resource allocation. Performance Management: Drive accountability through rigorous metric monitoring, regular calibrations, and PIP (Performance Improvement Plan) administration. Mentoring & Coaching: Conduct impactful 1:1 feedback sessions and develop training paths to upskill team members. Operational Excellence & Strategy: Relationship Management: Build and maintain strategic relationships with key accounts, moving from reactive support to proactive success strategies. Process Improvement: Develop and share best practices to enhance the efficiency and quality of support workflows. Reporting: Analyze team KPIs to prepare comprehensive weekly and monthly performance insights for senior management. Stakeholder & Project Management: Cross-Functional Collaboration: Act as the primary liaison for Regional Managers and State Coordinators to align support goals with regional needs. Project Oversight: Lead and execute customer support-related events and strategic projects. Field Engagement: Conduct regional visitations across state offices to audit support quality and understand local customer challenges. Required Skills & Competencies Educational & Experience Requirements: Education: BSc in any relevant field. Experience: Minimum of 5 years in a relevant customer service or support environment, with demonstrated leadership growth. Service: Must have completed NYSC. Technical & Professional Skills: Systems Expert: Advanced proficiency in CRM tools, ticketing systems, and managing high-volume interactions.. Tech Savvy: Strong computer literacy with the ability to navigate and troubleshoot multiple technical systems simultaneously. Analytical Skills: Ability to interpret data and translate it into actionable performance reports. Communication & Interpersonal Skills: Articulate Communicator: Exceptional written and verbal skills, with the ability to explain complex information concisely. Adaptive Personality: A high degree of emotional intelligence to navigate various customer personalities and conflict-resolution scenarios. Personal Attributes: Strategic Thinker: Highly organized and detail-oriented with the ability to prioritize tasks in a fast-paced digital environment. Empathy-Driven: A deep sense of patience and customer-centricity. Independent & Collaborative: Capable of driving results autonomously while fostering a unified team environment.

What We Are Looking For: We’re looking for a dynamic and results-oriented Regional Facilities Manager to oversee the management of our facilities across designated regions in Nigeria. If you excel in optimizing workspace functionality, possess expertise in space planning and architectural designs, and can transform concepts into actionable 3D drawings while ensuring operational efficiency, we’d love to meet you. Role Overview: As a Regional Facilities Manager at Moniepoint, you will manage the operations of multiple facilities in your assigned region. Your responsibilities will span property acquisition, office development and management, health and safety compliance, vendor oversight, and maintenance operations. You will also leverage your proficiency in space planning, architectural design, and 3D drawings to conceptualize and execute workspace layouts that align with Moniepoint’s operational standards. This role requires collaboration with cross-functional teams, project management expertise, and the ability to deliver efficient, innovative, and cost-effective facility solutions. Key Responsibilities: Manage daily operations and maintenance of all Moniepoint facilities in the region, including offices, branches, and repair centers. Ensure facilities comply with local regulations, health and safety standards, and company policies. Implement preventive maintenance programs to address operational issues proactively. Oversee workspace planning, ensuring functionality, safety, and alignment with company standards. Develop detailed architectural plans and layouts for new and existing facilities, ensuring optimal space utilization. Create and present 3D drawings and renderings to support workspace design and planning. Ensure designs align with Moniepoint’s operational and aesthetic standards. Collaborate with internal stakeholders to translate business requirements into functional and efficient facility layouts. Lead property acquisition efforts, including purchases and leases, ensuring alignment with organizational goals. Work with the Legal Unit to secure proper documentation, title perfection, and lease management. Coordinate employee and office relocation processes, including vendor management. Project Management and Workspace Coordination Oversee infrastructure projects, including office setups, relocations, and refurbishments, ensuring quality, budget, and timeline adherence. Manage design and tendering processes, contractor selection, and project schedules. Provide post-project support, including snag resolution and handover during the defects liability period. Develop and maintain strong relationships with key vendors and service providers. Monitor vendor performance against SLAs, ensuring timely resolution of issues. Conduct regular evaluations of contractors and vendors to uphold quality standards. Health, Safety, and Environmental Compliance Ensure adherence to health, safety, and environmental regulations across all facilities. Implement safety protocols, emergency response plans, and regular risk assessments. Promote environmental sustainability through waste management and resource optimization. Cost and Budget Management Develop and manage the regional facilities budget, tracking expenses and identifying cost-saving opportunities. Ensure all expenditures align with approved budgets and reconcile project costs regularly. Prepare and present financial reports with recommendations for cost optimization. Employee and Workspace Support Provide recommendations for workspace planning and design to ensure employee productivity and comfort. Manage office supplies, furniture, and equipment procurement and maintenance. Maintain clean and conducive work environments, overseeing janitorial services and maintenance. Analyze feedback to assess satisfaction with facilities services and identify areas for improvement. Implement continuous improvement plans and produce performance reports on cost management, maintenance, and operations. Maintain clear communication with stakeholders to align facilities activities with organizational goals

Job Purpose: The Contracts & HR Administration Associate supports the core People Operations engine by ensuring employment contracts, HR records, and documentation are accurate, consistent, and up to date. You help maintain the integrity of Moniepoint’s employee data, assist with contract generation, and ensure administrative processes run smoothly across all entities. Working closely with Talent Acquisition, Payroll, People Helpdesk, and Employee Lifecycle Services, you help create a reliable, compliant administrative foundation that employees and managers can trust. Key Responsibilities: Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts & HR Administration. Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements. Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards. Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes. Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process. Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly. Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date. Contribute to the upkeep of template libraries, version control, and documentation logs. Respond to basic HR administration queries, routing more complex issues to the appropriate team. Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods. Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities. Qualifications: 1–3 years of experience in HR administration, People Operations, or an administrative support role. Basic understanding of HR documentation, employee records, and data accuracy requirements. Comfortable working with HR systems, spreadsheets, and document management tools. Strong attention to detail with the ability to spot inconsistencies quickly. Preferred Qualifications: Experience working in multi-country or fast-paced organisations. Familiarity with HRIS platforms and digital signature tools. Interest in HR operations, compliance, and process improvement.

Job Purpose: People Experience Officer is the first point of contact for employees seeking support on People-related matters. You help employees navigate policies, processes, and systems by providing clear, timely, and accurate responses. Working closely with Payroll Operations, Contracts & HR Administration, Employee Lifecycle, Talent Acquisition, and PBPs, you ensure queries are resolved efficiently and routed correctly.Your work helps employees feel supported and informed, reinforcing trust in the People Team’s day-to-day operations. Key Responsibilities: Respond to employee queries through the helpdesk system, ensuring professional, accurate, and timely resolutions. Triage incoming questions and route them to Payroll, HR Admin, Lifecycle, Talent Acquisition, or HRIS teams when escalation is required. Maintain up-to-date knowledge of People policies, processes, and systems to provide consistent and reliable guidance. Update and maintain helpdesk FAQs, scripts, and response templates to improve clarity and reduce repeat questions. Track and record all helpdesk interactions, ensuring data accuracy for reporting and trend analysis. Identify recurring issues or patterns and flag them to the Lead, People Helpdesk for possible process or documentation improvements. Support new joiners by assisting them with People systems, documentation, and policy-related questions during their onboarding period. Help maintain documentation and knowledge base content so employees can self-serve where appropriate. Ensure interactions uphold confidentiality and follow internal governance standards. Provide general administrative support to People Experience during peak periods. Qualifications: 1–3 years of experience in HR support, customer service, or a People Experience role. Strong communication skills with the ability to simplify information for employees. Comfortable working with helpdesk or ticketing systems and HR platforms. Good organisational skills and confidence handling multiple queries at once. Basic understanding of HR processes and employee lifecycle stages. Preferred Qualifications: Experience supporting teams in a fast-paced or multi-country organisation. Familiarity with HRIS tools, internal knowledge bases, or digital service platforms. Interest in People Experience, service delivery, and process improvement. About You: You are patient, approachable, and clear in your communication. You enjoy helping people and take pride in providing a smooth support experience. You’re organised and capable of managing volume without dropping detail. You ask the right questions and seek clarity before providing responses. You understand confidentiality and handle sensitive information with care. You’re eager to learn more about People Experience and develop your expertise.

As the Operations Lead, you are the strategic architect and execution driver behind the Company’s end-to-end payments operations. You will oversee the entire operations team; reconciliation & settlement and dispute resolution;  transforming tactical workflows into a seamless, scalable engine that powers revenue growth and customer delight. Key responsibilities Strategic Operations Leadership: Define and articulate the operations vision, aligning team-lead roadmaps to corporate objectives (e.g., 50% market-share growth by 2025). Own the annual operations budget: optimize headcount, vendor spend, and technology investments to achieve cost-per-transaction targets. Cross-Functional Governance: Convene a weekly “Operations Council” with team leads and key stakeholders (Product, Tech, Risk, Finance) to review performance, unblock roadblocks, and prioritize critical initiatives. Establish clear RACI frameworks and escalation matrices; ensuring 100% of high-severity incidents are resolved per SLA without finger-pointing. Performance Management & Continuous Improvement: Champion Lean Six Sigma principles: drive at least two Kaizen projects per quarter to eliminate waste, reduce cycle times, and improve quality. Implement an operations scorecard (balanced across speed, quality, cost, and innovation) and lead monthly performance deep-dives. Risk & Compliance Oversight: Ensure all operations adhere to CBN, PCI-DSS, and global regulatory mandates; maintain zero critical audit findings. Partner with Risk & Compliance to monitor control-effectiveness indicators and swiftly remediate any gaps. Technology & Automation Strategy: Shape the automation roadmap: prioritize RPA, AI/ML, and API integrations that deliver ≥ 30% manual-effort reduction year-over-year. Collaborate with IT and Product to pilot emerging technologies and seamlessly integrate them into operations. Talent Development & Culture: Recruit, mentor, and retain high-caliber operations talent; maintain an engagement score ≥ 85% and voluntary attrition ≤ 10%. Foster a culture of accountability, data-driven decision-making, and relentless customer obsession. Core Competencies & Requirements: Strategic Vision & Execution: Proven ability to translate high-level strategy into tactical roadmaps and measurable deliverables. Data & Analytics Mindset: Expert in KPI-driven management, comfortable with BI tools (Power BI, Tableau), SQL, and advanced Excel modeling. Operational Excellence: Deep familiarity with Lean Six Sigma, ITIL/ISO 20000 frameworks, and large-scale process standardization. Leadership & Influence: Exceptional at leading multi-disciplinary teams, fostering psychological safety, and driving cross-functional alignment. Regulatory & Risk Acumen: In-depth knowledge of CBN regulations, PCI-DSS standards, and global payment-network controls. Technology Savvy: Track record architecting automation roadmaps, integrating RPA/AI solutions, and managing vendor ecosystems. Communication & Stakeholder Management: Superior written and verbal skills, adept at C-suite presentations and negotiating with banking partners. Adaptability & Resilience: Thrive in fast-paced environments; adept at crisis management and course corrections under pressure.