Fastest Cakes Logistics Limited

Customer Service Officer

Fastest Cakes Logistics Limited

2-6 year

Logistics and Transport

Ghana

Posted on: 09/04/2026
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Job Description

We are looking for Customer service officers who will directly work with customers to take orders, answer their questions, and provide additional support where needed.

Responsibilities

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Excellent knowledge of our products to be able to solve customer issues.
  • Ensuring all customer orders are processed efficiently.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
     

Required Skills or Experience

  • Candidates should possess a Bachelor's Degree with at least 1 year work experience.
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 23 days a month
  • Should be willing to work with the company long term.

Skills Required

  • Communication Skills
  • Time Management
  • Customer Support

More Info

  • Job Function Business Operations
  • Qualification Bachelors Degree
  • Salary 0 - 2000 GHS
  • Job Type Full Time
Fastest Cakes Logistics Limited
About Fastest Cakes Logistics Limited

Fastest cakes was birthed with the vision of delivering excellent and affordable cakes very fast. We hold this vision dear to our heart to ensure your delicious cakes arrive at your celebration venue fast and unscathed. We believe getting a cake for your occasion should be convenient, so we are deeply committed to ensuring the ordering process is seamless and fun.

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