Cashxpress Nigeria Limited

Collection Specialist - Lagos

Cashxpress Nigeria Limited

2-6 year

Financial Services

Lagos, Nigeria

Posted on: 18/04/2026

Job Description

We are looking for a Collection Specialist.
 

Key Responsibilities :

  • Contact clients via phone calls, emails, and text messages to discuss due and overdue payments.
  • Negotiate repayment plans and follow up on outstanding debts in a professional manner.
  • Review loan agreements, payment histories, and account records to determine appropriate collection strategies.
  • Negotiate settlements, restructuring plans, and payment arrangements with customers.
  • Maintain accurate records of all communications, payment commitments, and account status in the company’s database/system.
  • Provide guidance and support to clients by addressing concerns and offering suitable repayment options.

 

Required profile for job ad: Collection Specialist - Lagos

Requirements :

  • Experience in Debt Collection, Customer Service, or Financial Services is highly preferred.
  • Bachelor’s degree in Finance, Business Administration, or any related field.
  • Must have completed NYSC.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work under pressure and meet recovery targets.

Skills Required

  • Banking

More Info

  • Job Function Banking
  • Qualification Bachelors Degree, Masters Degree, PhD
  • Salary Not Specifi
  • Job Type Permanent

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