To support the IT team in maintaining computer systems, networks, and applications while gaining hands-on experience and developing practical IT skills.
Key Responsibilities:
Provide first-level IT support to users (hardware, software, and network issues)
Assist in installation, configuration, and maintenance of computer systems and peripherals
Support basic network troubleshooting and connectivity issues
Assist with system updates, backups, and data security tasks
Document IT procedures, incidents, and resolutions
Escalate unresolved technical issues to senior IT staff.
Qualifications & Requirements:
Bachelor’s degree or HND in Computer Science, Information Technology, or related field
Basic knowledge of Windows OS, MS Office, and computer hardware
Fundamental understanding of networking concepts is an advantage
Willingness to learn and adapt to new technologies