Maintain and optimize plant-wide IT infrastructure, including servers, networks, user devices, and system environments to ensure uninterrupted operations
Support and troubleshoot ERP, inventory management, production monitoring, and reporting systems used across the factory
Minimize system-related downtime that could affect production flow, quality monitoring, or order fulfillment
Ensure stable network connectivity across plant operations and administrative functions
Implement structured data backup, cybersecurity, and disaster recovery measures to protect operational and commercial data
Support digital tracking of raw material usage, inventory movement, and production reporting to enhance operational visibility
Maintain IT asset registers, system documentation, and access control protocols
Collaborate with Operations and department leads to identify automation and system improvements that reduce manual errors and inefficiencies
Ensure compliance with internal IT governance standards and support audit readiness
Provide technical guidance and structured reporting to management on system performance and risks
Qualifications:
Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related discipline
5–8 years’ IT experience within FMCG, food processing, agro-processing, or industrial manufacturing environments
Demonstrated experience supporting IT systems in a factory or production setting
Strong knowledge of network administration, server management, and systems security
Experience with ERP systems, inventory platforms, or production reporting tools
Solid understanding of cybersecurity principles, data protection, and backup systems
Proven ability to troubleshoot technical issues impacting operational continuity
Strong analytical, documentation, and problem-solving capability
High level of process discipline, responsiveness, and accountability
Ability to collaborate effectively with operational and cross-functional teams in an industrial environment
