Beyond Clothing Nigeria

Customer Service Officer - Aba, Nigeria

Beyond Clothing Nigeria

2-6 year

Textile and Apparel Manufacture

Nigeria

Posted on: 18/04/2026
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Job Description

We are looking for Customer Service Officers who will directly work with customers to take orders, answer their questions, and provide additional support where needed.

Responsibilities:

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Excellent knowledge of our products to be able to solve customer issues.
  • Ensuring all customer orders are processed efficiently.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

 

Required Skills or Experience:

  • Candidates should possess a Bachelor's Degree with at least 1 year of work experience.
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 23 days a month
  • Should be willing to work with the company long term.

Skills Required

  • Marketing
  • Communication Skills
  • Customer Support

More Info

  • Job Function Business Operations
  • Qualification Bachelors Degree, Diploma, Masters Degree, PhD
  • Salary Not Specifi
  • Job Type Permanent
Beyond Clothing Nigeria
About Beyond Clothing Nigeria

Beyond Clothing is a large-scale garment manufacturing company based in Aba, Nigeria. We produce school uniforms, corporate apparel, and casual clothing for institutions, brands, and organizations that require quality, consistency, and reliability. Our operations combine skilled craftsmanship with structured production systems, ensuring dependable delivery at scale.

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