Job Description

The People Officer is responsible for supporting the execution of MATNA Foods’ human capital strategy by ensuring efficient delivery of HR operations across employee relations, performance management, HR administration, and workforce engagement.

As we continue to grow, Agbeyewa Farms is building a model that can expand across Africa, driven by professionalism, efficiency, and a clear focus on long-term impact.

• Maintain accurate and up-to-date employee records to ensure 100% compliance with HR systems, documentation standards, and audit requirements.
• Administer employee lifecycle processes including confirmations, promotions, transfers, leave management, and exits in line with company policies.
• Provide timely and accurate HR data and reports to support decision-making and workforce planning.
• Serve as the first point of contact for employee queries, ensuring issues are resolved within defined service level agreements (SLAs).
• Uphold a high level of professionalism and confidentiality in handling sensitive employee matters.
• Support the implementation of employee engagement initiatives to improve retention, morale, and productivity.
• Promote a positive workplace culture aligned with MATNA Foods’ values and behavioral standards.
• Assist in managing disciplinary and grievance processes in compliance with company policies and applicable labor laws.
• Facilitate the performance management process and ensure 100% completion of performance reviews within established timelines.
• Support managers in tracking employee performance and implementing performance improvement plans where required.
• Drive awareness and consistent adoption of performance management frameworks across operational teams.
• Coordinate and monitor training and development programs aligned with operational and capability needs.
• Track and ensure completion of mandatory training programs, including health, safety, food safety, and quality standards.
• Maintain accurate training records and support continuous learning initiatives across the workforce.
• Ensure consistent application of HR policies and compliance with labor laws and internal governance frameworks.
• Support internal and external audits by maintaining accurate HR documentation and ensuring audit readiness.
• Identify and implement opportunities to improve HR processes, efficiency, compliance, and employee experience.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• 3–5 years’ HR generalist or HR operations experience, preferably within FMCG, manufacturing, or industrial environments.
• Professional HR certification (e.g., CIPM, SHRM, HRCI) is an added advantage.
• Proven experience in employee relations, HR administration, and performance management.
• Strong knowledge of HR processes, labor laws, and regulatory compliance.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Experience in HR reporting, analytics, and documentation management.
• Understanding of manufacturing workforce dynamics and shift-based operations.
• Familiarity with ISO standards, GMP, and food safety practices (advantageous).